Ratings & Reviews
Concerned_5
11.779681694E12 25 May 2026
Absolute junk
Irritating, shiny and made the redness worse, broke out in welts!
Avoid at all cost!
Originaly posted on larocheposay-au.com
Suzz
11.7764059E12 17 April 2026
Not for oily skin
Ridiculous that this is advertised as being for oily skin as its so unbeliveably greasy. It also has shea butter in it which should never be in a product for oily skin. Broke me out really bad. There's a similar one only available in the US called Toleriane oil-free Sensitive Fluide and that seems like it would be perfect for oily skin (no Shea Butter) wish it was available in Aus stores. I've noticed the US has better versions of la rosh posay products with better ingredients/formulations.
Originaly posted on larocheposay-au.com
Reply from symbos 17 April 2026
We're so sorry to hear of your experience. We value your opinion and appreciate your feedback. If you would like to discuss this further, please contact our Consumer Affairs division to discuss at your earliest convenience on, 1300 101 411 (open 9am-5pm AEST, Mon to Sat). Alternatively, reach out to our team on Live Chat via our website, look out for the orange tab on the left side of your screen/device here: https://www.laroche-posay.com.au
WLove
51.775797119E12 10 April 2026
Soothing
This lightweight moisturiser is perfect if you get an oily t-zone and dry cheeks. If you’re dealing with extreme dryness, it probably won’t be enough on its own and you will want to consider a heavier moisturiser instead.
Originaly posted on larocheposay-au.com
Reply from symbos 10 April 2026
We’re so glad to hear you’re a fan! Thanks for sharing your wonderful feedback. Best wishes, La Roche-Posay AU/NZ
Maro
51.757915134E12 15 September 2025
Great feature
I bought this product a month ago so am very happy with it while I apply to my face I feel my skin is fresh.
Originaly posted on larocheposay-au.com
Reply from consumer care 26 June 2025
Hi Maro, That's wonderful to hear! We're glad your skin is embracing our Toleriane Dermallergo Fluid Lightweight Moisturiser. Best wishes, La Roche-Posay AU/NZ
Jake
51.752579065E12 15 July 2025
Instant Relief for Sensitive & Irritated Skin
I had issues with dryness, redness, and easily irritated skin, and this moisturiser made a noticeable difference almost instantly. My skin felt soothed and hydrated right away, and over time, it restored a more even, youthful tone. It’s lightweight, absorbs quickly, and doesn’t feel greasy—perfect for sensitive skin. As a male, I appreciate that it’s fragrance-free and doesn’t leave any residue. If you struggle with irritation or dryness, this is definitely worth trying.
Originaly posted on larocheposay-au.com
AliG
11.72896247E12 15 October 2024
No longer for sensitive skin
It's taken me a while to realise this moisture is causing the rash on my face, it wasn't until the skin on my hands was stinging & I needed to wash it off, that the penny dropped. The previous formula was wonderful, no problems at all and I've been using the full range of Toleriane products. Why change from the previous formula? Bring it back. Now I need to look for a new range!
Originaly posted on larocheposay-au.com
Reply from consumer care 15 October 2024
We're so sorry to hear of your experience Ali, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we would like to speak with you further to discuss at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 8am-5pm AEST, Mon-Sat). Best wishes, La Roche-Posay AU/NZ
M.McMahon
51.726102679E12 12 September 2024
Lovely
I love using this product, it’s a daily apply for me!
Originaly posted on larocheposay-au.com
Reply from consumer care 12 September 2024
Hi there, thank you for taking the time to review our Toleriane Dermallergo Fluid Lightweight Moisturiser. It's great to hear you enjoy using it and we truly appreciate your feedback. Best wishes, La Roche-Posay AU/NZ
Llauren
11.720583797E12 10 July 2024
Not suitable for dry, sensitive, raw skin
This moisturiser is very sticky and incredibly irritating on the skin. I thought it was going to do wonders like the Dermallegro serum however it is incredibly painful and leaves the skin irritated and dry
Originaly posted on larocheposay-au.com
Reply from consumer care 10 July 2024
We're so sorry to hear of your experience, and appreciate you sharing your feedback, Llauren. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Mary-Lou
41.67823388E12 08 March 2023
Lovely light moisturiser
A very light moisturiser than works very well on my sensitive skin.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 08 March 2023
We're pleased to hear our Toleriane Dermallergo Fluid Lightweight Moisturiser works well on your skin, Mary-Lou! Thank you for sharing your feedback with us. Best wishes, La Roche-Posay AU/NZ
jenb
41.677737706E12 02 March 2023
nice and light
this moisturiser is really light great for combination or oily skin. very Hydrating
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 02 March 2023
Thank you for sharing, Jen! We're delighted to hear you find the formula of our Toleriane Dermallergo Fluid Moisturiser to be lightweight and hydrating for your skin. Best wishes, La Roche-Posay AU/NZ
AkiD
11.728771357E12 12 October 2024
Why change the formula??
This was THE best moisturiser i ever used...before they changed the formula. It was literally the only thing i could put on my rosacea, acne prone skin without irritation and breakouts. Within a day i had multiple large zits..i noticed the packaging looked different..i thought "what now?". How very truly
disappointing. Why fix what was not broken!
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 17 January 2023
Hi there, we are so sorry to hear of your skin's response to our new formula. We truly value our loyal customers like yourself, so feedback like this is really important to us and is taken into account when making future products. Please be assured we will pass on your experience to the wider team. Best wishes, La Roche-Posay AU/NZ
VB__
11.681811374E12 18 April 2023
Why fix what isn't broken?
Really disappointed that the formula has changed. The Ultra Creme was the only one I could use without issues. I have NFI what to use now as this does not work the same way.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 05 December 2022
We appreciate you taking the time to contact us and share your honest feedback on our new formula. We're so sorry to hear of your disappointment, and we truly value our loyal customers like yourselves, so feedback like this is really important to us - we will ensure we pass on your comments to our wider team. Should you like to find a suitable alternative from our range, we welcome you to contact our team of skin experts, who would be more than happy to assist. At your earliest convenience, please reach out to them via our Consumer Affairs helpline, on 1300 101 411 (open 7am-5pm AEST, Mon to Sat) where a team member will be able to help you further. Best wishes La Roche-Posay AU/NZ
VanessaJ
11.681811407E12 18 April 2023
Formula change?
The formula seems to have changed on this, it used to be very light and almost gel-like. It is so thick and sticky now, I broke out the next day after using it. It isn't cheap either.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 18 November 2022
Hi Vanessa, Thank you for your honest feedback. We are sorry to hear of your skin's reaction, and understand it can be frustrating when you invest in a product and it does not meet your expectations. While there has been no recent formula change, we can confirm that previously, our Toleriane Ultra Light Creme was reformulated and renamed under the Toleriane Dermallergo Fluid. Therefore, we advise contacting our Consumer Affairs division so the team can explore whether there was a particular issue with the product you purchased. For prompt assistance, you can contact our helpline on 1300 101 411 (open 7am-5pm AEST, Mon to Sat). We hope this resolves your concern. Best wishes, La Roche-Posay AU/NZ
Luci21
11.681811429E12 18 April 2023
New formula is not good
This product was my holi grail. I didn’t even know about the new formula til I read the review. I started feel this moisturiser doesn’t work on my skin anymore since few months ago. Its abit sticky and not sure if the new formula is very comedogenic? But i stop using it now since it doesn’t work like before anymore :(
very sad becoz Its so hard for me to find suitable moisturiser for my rosacea
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 04 November 2022
Hi Luci, Thank you for providing your honest feedback. We're sorry to hear your experience with the new formula hasn't been positive. We truly value our loyal customers like yourselves so feedback like this is really important to us, and is taken into account when making future products. Please note, for skin conditions such as rosacea, we advise consulting with your healthcare professional before starting any new skincare products. They will be in the best position to advise which products are appropriate for your use. Best wishes, La Roche-Posay AU/NZ
Rae J
11.697193232E12 13 October 2023
Terrible
This new formulation irritates my skin and makes it break out in hives.
The old formulation was perfect. I don't understand why this was replaced. I used to be very loyal to this brand but will now be searching for an alternative.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 17 October 2022
We're so sorry to hear of your experience, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we would like to speak with you further to discuss at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 7am-5pm AEST, Mon-Sat). Best wishes, La Roche-Posay AU/NZ
Marianna
11.697193293E12 13 October 2023
Bring back the old formula
Sticky. Irritating to skin. The old ULTRA light formula was the ONLY moisturiser (I’ve tried MANY) that worked with my unique set of skin issues AND kept my skin clear of papulopustular rosacea. I am truly upset as I don’t know what to do with my skin now. A loyal customer has gone.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 13 September 2022
Hi Marianna, Thank you so much for providing your honest feedback. We're sorry to hear your experience with the new formula hasn't been positive, and that your expectations of our Toleriane Dermallergo Fluid Lightweight Moisturiser were not met. Please note, for skin conditions such as rosacea, we always recommend consulting with your healthcare professional before starting any new skincare products, as they are best placed to advise whether products are appropriate for you. Full ingredient listings for all products can be found on our website, which may assist with your consultation. However, as La Roche-Posay is designed for sensitive skin, we would like to speak with you further to discuss at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 7am-5pm AEST, Mon-Sat). We truly value our loyal customers, like yourself, so feedback like this is really important to us and is taken into account when making future products. Best wishes, La Roche-Posay AU/NZ
Laurenmc
11.681811512E12 18 April 2023
Bring back the old formula!
I don’t care what LRP says, this is not an improvement from the old formula, which was great for my sensitive and acne-prone skin. This one has isocetyl stearate high in the list of ingredients which is very comedogenic and will cause breakouts. Why change something that worked so well into something that’s going to make people’s skin worse?
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 05 August 2022
Hi Lauren, Thank you for providing your honest feedback. We're sorry to hear of your disappointment in the new formula, and we’ll be sure to pass your experience along to the wider team. You may wish to sample our Hyalu B5 Hyaluronic Acid Anti-Ageing Moisturiser, designed to deeply plump and hydrate skin, on the surface and within. Suitable for all skin types, including sensitive skin, you can find more information here: https://bit.ly/Hyalu_B5_Moisturiser Samples can be found at larger Priceline and Chemist Warehouse stores - we always recommend calling ahead, to ensure product availability. Best wishes, La Roche-Posay AU/NZ
Tina111
11.681811527E12 18 April 2023
Not the same
Been 5 years of good skin with Toleriane Ultra. Now struggling to find a new moisturiser, very emotional over this. I really don’t want to go through my skin problems again.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 08 July 2022
Hi Tina, Thank you so much for providing your feedback. We're sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass your experience along to the wider team. You may wish to sample our Hyalu B5 Hyaluronic Acid Anti-Ageing Moisturiser, designed to deeply plump and hydrate skin, on the surface and within. Suitable for all skin types, including sensitive skin, you can find more information here: https://bit.ly/Hyalu_B5_Moisturiser Samples can be found at larger Priceline and Chemist Warehouse stores - we always recommend calling ahead, to ensure product availability. Best wishes, La Roche-Posay AU/NZ
CMAUS
11.681811538E12 18 April 2023
Sticky - bring back the old formula
This new formula is awful. Seems to sit on top of the skin and not soak in and hydrate like the old formula. It dries so sticky. Hate it. Pls pls pls bring back the old toleraine ultra.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 30 June 2022
Thank you so much for providing your feedback. We're sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass your experience along to the wider team. You may wish to sample our Hyalu B5 Hyaluronic Acid Anti-Ageing Moisturiser, designed to deeply plump and hydrate skin, on the surface and within. You can find more information here: https://bit.ly/Hyalu_B5_Moisturiser Samples can be found at larger Priceline and Chemist Warehouse stores - we always recommend calling ahead, to ensure product availability. Best wishes, La Roche-Posay AU/NZ
khhhh
41.648185899E12 25 March 2022
kk
nice product it was helpful for my skin to be beautiful
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 25 March 2022
We're so pleased to hear your feedback for our Toleriane Dermallergo Fluide. Thank you for sharing! Best wishes, La Roche-Posay AU/NZ
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